Data Entry
Here’s a simple question: When you enter a new customer record, how do you know if the information is correct?
If you’re like most companies, you’ll probably need to have multiple people look at the information and verify its accuracy. That can take some time and the process can actually introduce errors. We’ll give you two different ways to simplify and improve the process.
- Lawson Smart Office with Microsoft Groove – Microsoft Groove helps you collaborate with fellow employees, customers and suppliers. You create a space that allows you to share information and documents easily and naturally. Groove, one of the many Microsoft productivity tools integrated with Lawson Smart Office, is typically used for less structured projects where a lot of sharing goes on.
- ProcessFlow with auditing – if you need a more structured solution including an audit trail of the activities, Lawson ProcessFlow Integrator is probably a better fit. With ProcessFlow Integrator, you can quickly establish a procedure that flows across multiple departments with multiple systems. You can ensure that a consistent procedure is consistently applied and consistently documented.
Of course, you can also use the old fashioned methods which might include phone calls, sticky notes, and e-mails. But if you want the best of collaboration, you now have some choice.
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