Customer Order Processing Introduction (e)

This two-day course explains how you can get the most out of the customer order processing (sub)process by using Lawson M3. This helps you to customize and streamline your ordering process so it only includes activities that add customer value. That is, maximizing customer satisfaction and minimizing administration costs.

What Does This Course Cover?
This course aims to help you understand the processing of customer orders in Lawson M3, the business context in which it is used and how to manage customer order processing related functionalities.

This course will demonstrate the usage of:
· Manual customer order entry
· Customer order charges
· Delivery addresses and text messages
· Preliminary customer orders
· Order confirmations
· Distribution of customer orders
· Delivery approvals (before invoicing)
· Advanced invoicing.

Who Should Attend?
This course is designed for end users who work with customer order processing.

To benefit from this course we recommend that you have a basic understanding of:
· Lawson M3 and how to navigate in it
· Business Process Design Tool (BPDT) and how to navigate in it
· Supply Chain Execution.

OFF 1.00 Symbol Explanation

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Information about course dates is only available for Lawson customers who are logged on to the Customer Community.

You must register to gain access to Customer Community. Then you will have access to our entire course offering.